Stores are critical to creating exceptional omnichannel experiences. All consumers crave greater choice and a tailored experience. Store customers expect insightful personalization at any point of interaction, and an endless aisle of inventory that most stores can’t deliver. They are ready for the next generation point-of-sale. Are you?
Customers do not see channels, they just shop. And that means they expect the same capabilities and service when they visit the store that they receive online or through the contact center. Legacy point-of-sale systems were never designed to deliver the service consistency today’s customers demand. Enter the next generation point-of-sale.
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